Advance Performance - the running & triathlon stores for everyone

Terms & Conditions

About us

Advance Performance are completely dedicated to your total satisfaction.

If you have any suggestions or comments please use our contact form

Our contact details:

Advance Performance
4 Fengate East
Titan Drive
Peterborough
PE1 5XN

Phone:01733 891111 Fax: 01733 891202
Email: info@advanceperformance.co.uk

All trademarks appearing on the Advance Performance site are the property of their respective owners.

 

Making a purchase

Well currently sell only to the United Kingdom.

Advance Performance uses PayPal Website Payments Standard, where orders can be paid for with using all major credit and debit cards or pay by their PayPal account, you will not need a PayPal account to pay on a card. If for any reason we are unable to fulfil your order you will be refunded at the latest by the end of the next working day.

The Advance Performance online store is designed to ensure that any confidential information you submit is encrypted while en route to us or to PayPal. That encrypted information may temporarily transit or reside outside the EU. By accepting these terms and conditions you agree to this happening.

All items quoted are in Pounds Sterling and customers agree to pay the total price including VAT, shipping, carriage and handling costs at the time of purchase. We reserve the right to decline service for non – creditworthy purchasers.

We reserve the right to amend prices or specifications, as well as to add or withdraw any item at any time without prior notice.

Items that want to be returned due to wrong sizing by no fault of Advance Performance may be returned and exchanged subject to the extra carriage charges being paid by you the customer.

Customers agree that the use of Advance Performance web site and the purchase of the products within are made at the customer’s own risk.

This does not affect your statutory rights as a consumer.

 

Shipping & Handling

All “Standard Charge” goods will be sent by Royal Mail Recorded Delivery and will need to be signed for.

Your shipping and handling costs are automatically calculated by the website, the price is based on the weight of the chosen goods and how easy they are to wrap.

Sorry, we do not ship outside the United Kingdom.

 

Delivery Schedule

We aim to dispatch all orders within 24 hours. Under normal circumstances all items should be delivered to you within 5 working days or sooner. We only ship to UK addresses; any orders from out side the UK will be deleted, sorry.

All Deliveries MUST be signed for.

 

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

 

Tax Charges

20% VAT is included in the quoted price on all applicable goods.

 

Credit Card Security

To maximise your security Advance Performance use PayPal to process all online payments. You do not need a PayPal account to use this service, and can pay by all major credit or debit cards or via your PayPal account.

 

Guarantee

Items that are found to be faulty due to manufacture may be returned for exchange or refund. The original receipt must also be returned.

Customers agree to indemnify and hold Advance Performance and its employees harmless from any dispute that might arise from a breach of this agreement. Advance Performance and its employees shall not be held accountable for any expenses associated with such claims, including but not limited to solicitor’s fees, court costs and other expenses associated with the use of Advance Performance or any claims made regarding Agreement breach.

This does not affect your Statutory rights as a consumer.

 

Reaching Us

If you need to reach us, please please use our contact form

Alternatively, you can call on 01733 891111

Or write to us at the address above.

 

Privacy Policy

Advance Performance do not disclose buyers’ information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart. Please read our Cookies & Privacy Policy.

 

Returns Policy

A ‘No Fuss’ exchange or credit note policy on all goods that are returned unused and in their original condition and packaging within 14 days from the date of purchase (Excluding P&P). This does not affect your statutory rights.

This approval period does not apply to food products, underwear or swimwear: These may only be returned if faulty.

Non-faulty goods, which are returned for replacement, will be subject to additional carriage costs.

 

Registered in England and Wales Company Reg: 04409656
Registered Office:  4 Titan Drive, Fengate East, Peterborough PE1 5XN